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“It can always happen that something is not entirely as planned. We recommend that you first make complaints known to us by emailing to info@bladi.shop . If this does not lead to a solution, it is possible to register your dispute for mediation via Webwinkelkeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.
It is also possible for consumers in the EU to report complaints via the European Commission's ODR platform. This ODR platform can be found on http://ec.europa.eu/odr. If your complaint is not yet processed elsewhere, you are free to deposit your complaint via the European Union platform. "
