DELIVERY TIMES:
Furniture fabrics 1-2 working days
SHIPPING COSTS
| Shipping costs | Minimum order value | Free shipping from | |
| Netherlands | € 6,99 | € 5,00 | € 75,00 |
| Belgium | € 6,99 | € 5,00 | € 75,00 |
| Germany | € 6,99 | € 5,00 | € 125,00 |
| France | € 8,95 | € 5,00 | € 200,00 |
Samples request
– Within Europe €2.95. Please note this shipping method is not suitable for other items.
You can request a maximum of 4 samples for this amount (note: these are cut samples of approximately 3 by 2 cm, if you need larger samples, please contact us)
The official price for a stamp within Europe, as shown on the bpost website, is indeed €2.78. Our shipping costs and processing are tailored to this.
Regarding our samples: they are pre-cut as standard because we work in large volumes. In Belgium there are strict rules for mailing with a stamp, and to avoid delays or extra costs, we ensure that our shipments are postal-friendly. This allows everyone to easily enjoy our fabrics.
We understand that everyone has their own opinion, but we do our best to provide an efficient and customer-friendly service, and many customers appreciate this.
Large and/or heavy items, own transport service:
– please contact us, it is not yet possible to choose this option online.
RETURNS
– You are entitled to a 14-day reflection period on standard products
– You then have time to return it within 14 days
– We have 14 days after receipt to issue the refund
– Return postage costs are entirely at your own expense
– Products for which a sample can be requested cannot be returned ( upholstery fabrics are therefore excluded from the statutory cooling-off period)
– Returns must first be reported by email
